Last updated: 22 October 2026
The Elvorein Group works with organisations, schools and colleges on training, HR strategy and professional development. This policy explains how we handle personal information when you visit elvorein.com, contact us or discuss a programme with us.
The business responsible for this website is [CONFIRMED LEGAL NAME OF THE PARTNERSHIP FIRM], trading as The Elvorein Group. In this policy, “we”, “us” and “our” refer to that firm.
Information we collect
The information we receive depends on how you interact with us:
- Enquiries: your name, email address, message subject and message. If you provide them, this may also include your phone number, role, organisation and programme requirements.
- Programme discussions: information you share about the proposed participants, programme, schedule and learning needs. Please use group-level information wherever individual details are unnecessary.
- Website use: technical information such as your IP address, browser, device, requested pages and access times may be processed by our website and hosting systems for delivery, security and troubleshooting.
- Cookie choices and optional features: your consent preferences and information collected through any optional tools you allow. Our Cookies Policy and cookie controls explain the tools that apply.
Please do not include passwords, identity documents, bank details, medical records or identifiable workplace complaints in a general enquiry. If sensitive information is needed for an agreed service, we will explain the purpose and arrange an appropriate way to receive it.
How we use information
We use relevant information to:
- answer questions and respond to requests;
- discuss, plan and administer an agreed programme or service;
- send proposals and communications relating to your enquiry or engagement;
- operate, maintain and protect the website;
- understand website use through optional analytics, if enabled and permitted by your choices;
- meet legal obligations, maintain necessary business records and resolve disputes.
If we offer newsletters or promotional updates, we will explain the subscription separately and obtain consent where required. You can stop those messages by using the unsubscribe option or contacting us. An enquiry is not, by itself, a newsletter subscription.
We use consent where required by the law that applies. Other permitted grounds may include taking steps you request before an agreement, performing an agreement or meeting a legal obligation. Where applicable law allows us to rely on a legitimate interest, such as protecting the website, we must consider your rights alongside that interest. Browsing this website does not give blanket consent to every use of your information.
Information connected with programmes
An employer, school or college may arrange a programme and provide participant information. The information needed, who can access it, and any attendance or feedback reporting should be explained before collection. Where we handle information only on an institution’s instructions, that institution may be responsible for deciding its use. You can contact us if you need help identifying the appropriate contact.
Wellness discussions, assessments and workplace awareness sessions can involve sensitive subjects. We will explain any intended collection of personal responses separately. General website enquiries are not a designated channel for formal POSH complaints or confidential case records.
If a programme involves children under 18, we will explain the relevant information use to the institution and parent or guardian and obtain any consent required by applicable law before collection. Participation arranged by a school does not automatically replace any required parental consent.
Photographs, recordings, testimonials and identifiable case studies require a separate explanation of their intended use and permission where required. Participation alone is not permission for promotional use.
Who may receive information
Where needed for the purposes above, information may be accessed by authorised team members, trainers and providers supporting website hosting, email, security or other agreed service delivery. We limit access to the information needed for their role and require appropriate confidentiality and data protection measures.
For an institution-sponsored programme, any sharing of identifiable attendance, feedback or assessment results with the sponsor must follow the arrangements explained for that programme.
We may also disclose information where legally required, to respond to a lawful request or to protect legal rights. We do not treat an enquiry as permission to disclose your details to unrelated businesses for their own marketing.
Third-party features and external links may involve providers handling information under their own policies. Our Cookies Policy identifies website tracking providers where relevant.
Storage and transfers
Information may be processed in India and, depending on the providers used, in other countries. Before a transfer that requires specific legal safeguards, we must put those safeguards in place. Contact us for details of the arrangements relevant to your information.
How long we keep information
We keep information for as long as reasonably needed for the purpose for which it was collected, and for any further period required by law or a necessary legal claim. This depends on whether an enquiry is still active, whether a programme is continuing, and whether business, tax or dispute records must be retained.
When information is no longer needed, we delete it or make it anonymous. Backup copies may remain until the normal backup cycle removes them. Cookie lifetimes are listed separately in our Cookies Policy.
Protecting information
We take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure. The measures must suit the information and risks involved. No online system can guarantee complete security. If an incident triggers a legal notification duty, we will notify the relevant people or authority as required.
Your choices and requests
You can contact us to ask about your information, request a correction or deletion, or withdraw consent for a use that depends on it. Depending on the law in force and applicable to you, you may also have rights to access a copy, restrict or object to certain uses, receive portable data, nominate another person or complain to a competent authority.
These rights have legal conditions and exceptions. We may need to check your identity using proportionate information. We will respond within the period required by applicable law and explain any lawful reason we cannot fulfil a request. Withdrawing consent does not undo earlier lawful processing. If essential information is unavailable, we may be unable to provide the related service.
Contact and complaints
For privacy questions, requests or complaints, contact:
Mr. Sitikantha Biswal
The Elvorein Group
Email: connect@elvorein.com
Office: 1842/5, Nuasahi, Nayapalli, Bhubaneswar, Odisha 751012, India
Please use “Privacy request” or “Privacy complaint” in the subject line and describe your concern without including unnecessary sensitive information. We will review it and respond within the applicable legal timeframe. This does not limit any right you have to approach a competent authority.
Changes to this policy
We will update this page when relevant practices or requirements change. The date above shows the latest revision. Where a change requires a separate notice or fresh consent, we will provide it.